Terms and Conditions



This website is owned and operated by Online Training Systems, LLC. for your use. You or your employees are welcome to browse the web pages, links, and e-learning content. By accessing and browsing this website, or by viewing the e-learning content, you accept, without limitation or qualification, the Terms and Conditions herein. If you do not agree with any of the Terms and Conditions, you should exit this website at this time.

All material on this site, including, but not limited to, images, audio files, and video clips, are protected by copyright law, and are owned by Online Training Systems, LLC., or by third parties that have licensed their material to be used by Online Training Systems, LLC.. Material from the site shall not be copied, re-produced, republished, downloaded, or distributed in any other format, other than for instructional purposes for continuing education, without the written approval of Online Training Systems, LLC..

Privacy Statement

By agreeing to these Terms and Conditions, you agree to the following Privacy Policy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Online Training Systems, LLC. website. On some pages, you can order products, make requests, and register ONLINE Training Courses. The types of personal information collected at these pages are:

  • Name
  • Address
  • Employment Information
  • Phone Number
  • Email Address
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, you can enroll another person in ONLINE Training Courses. In this circumstance, the types of personal information collected can be the same as listed above.

The Way We Use Information

We use the information about your business, or the personal information you provide about yourself or your employees when placing an order, only to complete that order. We do not share this information with outside parties, except to the extent necessary to complete that order.

We use the personal information you provide about someone else when placing an order is the same as above. We do not share this information with outside parties, except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive, to send emails about upcoming classes, or for other Online Training Systems, LLC. communication. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

We may use your company name, or employer information, in such a way that COMPANY NAMES MAY BE DISPLAYED or made known to others, but in such a way that specific employee information is not released in regards to company names.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. We do not collect information from children since they typically have no use of our services.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by emailing us at info@otsystems.net.

We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Should you have other questions or concerns about these privacy policies, please call us at (877) 768-7552 or send us an email to info@otsystems.net.

Money Back Guarantee / Refund

Online Training Systems offers a full refund for any incomplete courses within 30 days of enrollment. After 30 days, the student or administrator can request a credit for the future use of other products or services. The full money back guarantee excludes the Paramedic Refresher and EMT Refresher training, which involve a processing fee and are refunded based on how much of the course has been completed, as described in the "Enrollment Agreement" for these courses. The refund also excludes any course books and shipping fees, once items are shipped.

For more details on our policy on Cancellations, Transfers, and Refunds, visit our Refund Policy page.

Third Party Information

Online Training Systems, LLC. may at times provide links to third parties. Online Training Systems, LLC. makes no warranty and is not responsible for content on third party websites.